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Make sure your device recognizes the hotword

If you still don't get an answer, move to the next step.ĭisconnect the power cable from your device. If you've checked off all of the steps above and your Assistant still doesn't provide an answer, try one of the steps below and ask your question again. If your Assistant answers other questions, try to ask the unanswered question in a different way. The LED dots on top of your speaker or display will spin or blink when you say “Ok Google” or "Hey Google." Your Assistant will say whether the microphone is muted. Your Assistant will say whether the microphone is muted.įor Google Nest displays: On the back of your display, use the switch to turn on the microphone.

Your Assistant will say whether the microphone is muted.įor Google Nest Audio: On the back of the device, next to the power cord, toggle the mic switch. Your Assistant will say whether the microphone is muted.įor Google Nest Mini (2nd gen) and Google Home Mini (1st gen): On the side of the device, toggle the mic switch. Your Google Nest or Home speaker or display is powered on and plugged into a wall outlet.įor Google Home: On the back of the device, touch the microphone mute button.